Privacy Policy

01Introduction

We respect the privacy of visitors to our website and are committed to protecting the information you choose to share with us. This policy describes the types of information we may collect, how we use it, and the choices available to you.

By using this website or submitting an enquiry, you acknowledge the practices described here. If you do not agree with them, please do not use the site or submit information through it.

02Information We Collect

We collect only the information needed to respond to your enquiry and to operate our website. This typically includes the following.

• Details you submit voluntarily. When you complete an enquiry or consultation form, we may collect your name, email address, company or organization, telephone number, and the content of your message.
• Correspondence. If you contact us by email or telephone, we may keep a record of that communication and any information you provide.
• Technical information. When you visit the site, standard details such as your browser type, device, approximate location, and pages viewed may be recorded automatically for security and analytics purposes.

We do not knowingly collect sensitive personal information through this website, and we ask that you do not submit such information through our forms.

03How We Use Information

We use the information we collect for purposes that are reasonable and directly related to our services, including to:

• Respond to your enquiries and requests for consultation;
• Provide, maintain, and improve our website and its content;
• Communicate with you about matters you have raised with us;
• Understand how visitors use the site so we can make it more useful; and
• Protect the security and integrity of our systems and comply with applicable obligations.

We do not sell your information, and we do not use it for purposes unrelated to those described above without letting you know.

04Cookies & Analytics

Our website may use cookies and similar technologies to help the site function, remember preferences, and understand how it is used. Cookies are small files placed on your device; most browsers allow you to refuse or delete them through your settings.

We may also use analytics tools that collect aggregated, non-identifying information about site traffic and usage patterns. Disabling cookies may affect how some parts of the site work, but you can generally continue to browse without them.

05Sharing & Disclosure

We treat your information with discretion and do not disclose it except in limited circumstances, such as:

• Service providers. Trusted third parties who help us operate our website or communications, and who are expected to handle information only as directed and to keep it confidential;
• Legal and regulatory reasons. Where disclosure is required to comply with applicable law, respond to lawful requests, or protect our rights and the safety of others; and
• Business continuity. In connection with a reorganization or transfer of our business, in which case any recipient would be expected to honor commitments consistent with this policy.

06Data Security

We take reasonable organizational and technical measures intended to protect the information we hold against loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

Where you share information with us, we encourage you to do so through the channels we provide and to take your own precautions when transmitting information online.

07Data Retention

We keep information only for as long as is reasonably necessary for the purposes for which it was collected, including to respond to your enquiry, maintain our records, and meet applicable obligations. When information is no longer needed, we take steps to delete it or render it no longer identifiable.

08Your Rights

Subject to applicable UAE data-protection principles, you may have rights in relation to the information we hold about you, which may include the ability to:

• Request access to the personal information we hold about you;
• Ask us to correct information that is inaccurate or incomplete;
• Request that we delete information where it is no longer needed; and
• Object to or ask us to limit certain uses of your information.

To make a request, please contact us using the details below. We will respond within a reasonable period and may need to verify your identity before acting on a request.

09International Transfers

We are based in Abu Dhabi and serve clients across the UAE, the wider GCC, and international markets. Information you provide may be processed or stored in locations outside your own country. Where information is transferred, we take reasonable steps intended to ensure it continues to be handled consistently with this policy.

10Children’s Privacy

Our website and services are intended for a professional audience and are not directed at children. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us so we can take appropriate steps.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last updated” date shown near the top of this page. We encourage you to review this policy periodically.

12Contact

If you have questions about this Privacy Policy or how we handle your information, you can reach us at info@abcl.me. We aim to respond to every enquiry with discretion and care.